Frequently Asked Questions

Q: What day does the train run?

A: Everyday of the year with limited seats on Christmas day. On most days between 26 December and the end of March we run twice a day!

Q: Does the train go in Winter?

A: Yes, everyday.

Q: How long is the trip?

A: The standard trip to Pukerangi is four hours return and the longer trip to Middlemarch is five hours and 55 minutes.

Q: Is it essential to make a booking?

A: For the busy months October through to the end of April we recommend doing so at least 1 or 2 days in advance. However you can book by email or phone as far ahead as you wish. For the quieter months - May through to the end of September a day in advance would be sufficient.

Q: Does the weather affect the train trip or the scenery

A: No. The trip is good in ALL weather. In fact its one Dunedin's best 'all weather trips'. We have heaters in each carriage for when the weather is cool.

Q: Do I have to come to Dunedin Railway station to get on the train?

A: No, you can also get on at Wingatui which is near Mosgiel, or if you have just finished the rail trail you can get on the train at either Middlemarch or Pukerangi.

Q: Is there carparking at the station?

A: Yes, there are two large pay and display carparks at each end of the building.

Q: Do you do pick ups for the return train trip?

A: No, you need to make your own way to the station.

Q: What do I wear?

A: We would recommend something comfortable with flat shoes as you get the chance to get off the train. Bring something warm along in winter.

Q: Is it suitable for children?

A: Definitely!

Q: Does the train have toilets

A: Yes, there is one in most carriages

Q: Is the train heated?

A: Yes

Q: Are the carriages enclosed?

A: Yes

Q: I get sick if I travel backwards - do you have a seat suitable?

A: Absolutely! I would recommend one of our heritage carriages which has seating that will flip over to face the direction of travel.

Q: Can I get a window seat?

A: Yes, you will have at least one window seat per couple.

Q: What type of carriages do you have?

A: We have two types. Most of our carriages are the heritage carriages built 1915-1920s. These are fully restored and have padded comfortable seats, most of which flip over to face the direction of travel. They are warm and full of character. The others are more modern. Built in the 1990s they feature large windows, seating fixed around tables and air-conditioning. These are better suited to big groups of people.

Q: Can I get food on the train?

A: Yes, we have a snack bar carriage which sells a range of cafe style food.

Q: Is it a return trip?

A: Yes

Q: Do I come back by train or coach?

A: Both ways by train

Q: I would like to carry onto Queenstown - can I do this?

A: Yes, this is called the Track and Trail tour. A coach connects with the train at Pukerangi and carries onto Queenstown. This tour can be done in both directions. A courtesy pick up and drop off service is available in both Dunedin and Queenstown (centrally located accommodation only).

Q: Does the train stop for photos?

A: Yes, depending on weather and other conditions the train will make one to three photo stops.

Q: What is there to do in Pukerangi? Can I go shopping?

A: There are no shops or activities in Pukerangi. It is a very small rural settlement.

Q: What is there to do in Middlemarch?

A: There is a tour you can do around the Middlemarch area. You can find more information on this on the day. Train staff will have information on this. Whilst in Middlemarch you may wish to look at the craft shop, go to the museum, have a drink at the local pub, purchase an ice cream at the local dairy or go to the Kissing Gate Cafe for a latte or simply show yourself around the town.

Q: Can I purchase souvenirs?

A: Yes, we have a crew member who will come to your seat!